/* ============================================================
   Instant Help.

   The page was written in Tailwind utilities but the site has
   never loaded Tailwind, so every class was inert and the page
   rendered as unstyled stacked divs. Rebuilt on the site's own
   tokens.

   Urgency is carried by one amber action and tight hierarchy —
   not by a red-orange-yellow gradient, which reads as alarm
   rather than competence.
   ============================================================ */

.ih { --ih-line: var(--border, #E2E8F0); --ih-urgent: #B45309; }

.ih-wrap { max-width: 1120px; margin: 0 auto; padding: 0 24px; }

/* ---- Header ---- */
.ih-head { padding: 40px 0 28px; }
.ih-chip {
    display: inline-flex; align-items: center; gap: 7px;
    padding: 5px 12px; border-radius: 99px;
    background: #FEF3C7; color: #92400E;
    font-size: 12px; font-weight: 700; letter-spacing: .02em;
}
.ih-h1 {
    font-size: clamp(30px, 5vw, 44px); font-weight: 800;
    letter-spacing: -0.025em; line-height: 1.1;
    color: var(--text-primary, #0F172A); margin: 14px 0 10px;
}
.ih-lede {
    font-size: 17px; line-height: 1.55; max-width: 56ch;
    color: var(--text-secondary, #475569);
}
.ih-facts { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 20px; }
.ih-fact {
    display: inline-flex; align-items: center; gap: 7px;
    padding: 7px 13px; border: 1px solid var(--ih-line); border-radius: 10px;
    background: #fff; font-size: 13px; font-weight: 600;
    color: var(--text-secondary, #475569);
}
.ih-fact svg { color: var(--text-tertiary, #94A3B8); flex-shrink: 0; }

/* ---- Layout ---- */
.ih-grid { display: grid; grid-template-columns: minmax(0, 1fr) 340px; gap: 24px; padding-bottom: 56px; }
.ih-card {
    background: #fff; border: 1px solid var(--ih-line);
    border-radius: 14px; padding: 24px;
}
.ih-card + .ih-card { margin-top: 20px; }
.ih-card-title { font-size: 17px; font-weight: 700; color: var(--text-primary, #0F172A); }
.ih-card-sub { font-size: 13.5px; color: var(--text-tertiary, #94A3B8); margin-top: 3px; }

/* ---- Form ---- */
.ih-field { margin-top: 22px; }
.ih-field:first-child { margin-top: 18px; }
.ih-label {
    display: block; font-size: 13px; font-weight: 700;
    color: var(--text-primary, #0F172A); margin-bottom: 8px;
}
.ih-label .req { color: #DC2626; margin-left: 2px; }
.ih-hint { font-size: 12px; color: var(--text-tertiary, #94A3B8); margin-top: 6px; }

.ih-input, .ih-select, .ih-textarea {
    width: 100%; padding: 10px 13px; font: inherit; font-size: 14px;
    background: #fff; color: var(--text-primary, #0F172A);
    border: 1.5px solid var(--ih-line); border-radius: 9px;
    transition: border-color .15s, box-shadow .15s;
}
.ih-textarea { min-height: 84px; resize: vertical; }
.ih-input:focus, .ih-select:focus, .ih-textarea:focus {
    outline: none; border-color: var(--primary, #2563EB);
    box-shadow: 0 0 0 3px rgb(37 99 235 / .12);
}

/* ---- Service picker ---- */
.ih-filter { position: relative; margin-bottom: 12px; }
.ih-filter svg { position: absolute; left: 12px; top: 50%; transform: translateY(-50%); color: var(--text-tertiary, #94A3B8); }
.ih-filter .ih-input { padding-left: 38px; }

.ih-group { margin-top: 16px; }
.ih-group:first-of-type { margin-top: 4px; }
.ih-group-name {
    font-size: 11px; font-weight: 700; text-transform: uppercase;
    letter-spacing: .07em; color: var(--text-tertiary, #94A3B8); margin-bottom: 8px;
}
.ih-services { display: grid; grid-template-columns: repeat(3, 1fr); gap: 8px; }
.ih-service { display: block; cursor: pointer; }
.ih-service input { position: absolute; opacity: 0; pointer-events: none; }
.ih-service-body {
    /* 44px minimum so this stays thumb-sized on a phone */
    min-height: 44px; padding: 10px 12px;
    border: 1.5px solid var(--ih-line); border-radius: 10px; background: #fff;
    transition: border-color .15s, background .15s;
}
.ih-service:hover .ih-service-body { border-color: var(--primary, #2563EB); }
.ih-service input:checked + .ih-service-body {
    border-color: var(--primary, #2563EB); background: var(--primary-subtle, #EFF6FF);
}
.ih-service input:focus-visible + .ih-service-body { box-shadow: 0 0 0 3px rgb(37 99 235 / .2); }
.ih-service-name { font-size: 13px; font-weight: 600; color: var(--text-primary, #0F172A); line-height: 1.25; }
.ih-service-price { font-size: 11.5px; color: var(--text-tertiary, #94A3B8); margin-top: 3px; font-variant-numeric: tabular-nums; }
.ih-noresults { padding: 18px 0; font-size: 13.5px; color: var(--text-tertiary, #94A3B8); }

/* ---- Submit ---- */
.ih-submit {
    width: 100%; margin-top: 24px; padding: 14px 20px;
    display: inline-flex; align-items: center; justify-content: center; gap: 9px;
    border: none; border-radius: 11px; cursor: pointer;
    background: var(--ih-urgent); color: #fff;
    font: inherit; font-size: 15px; font-weight: 700;
    transition: background .15s;
}
.ih-submit:hover { background: #92400E; }
.ih-submit:disabled { background: #CBD5E1; cursor: not-allowed; }
.ih-total { text-align: center; font-size: 12.5px; color: var(--text-tertiary, #94A3B8); margin-top: 10px; }
.ih-total strong { color: var(--text-primary, #0F172A); font-variant-numeric: tabular-nums; }

/* ---- Steps ---- */
.ih-steps { display: grid; grid-template-columns: repeat(3, 1fr); gap: 18px; margin-top: 18px; }
.ih-step-n {
    width: 26px; height: 26px; border-radius: 50%;
    display: inline-flex; align-items: center; justify-content: center;
    background: var(--primary-subtle, #EFF6FF); color: #1E40AF;
    font-size: 12px; font-weight: 800; margin-bottom: 9px;
}
.ih-step-t { font-size: 14px; font-weight: 700; color: var(--text-primary, #0F172A); }
.ih-step-d { font-size: 12.5px; line-height: 1.5; color: var(--text-tertiary, #94A3B8); margin-top: 3px; }

/* ---- Sidebar ---- */
.ih-side { position: sticky; top: 20px; align-self: start; }
.ih-req {
    display: block; padding: 12px; margin-top: 8px;
    border: 1px solid var(--ih-line); border-radius: 10px;
    transition: border-color .15s, background .15s;
}
.ih-req:hover { border-color: var(--primary, #2563EB); background: var(--primary-subtle, #EFF6FF); }
.ih-req-top { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 5px; }
.ih-req-ref { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 11.5px; font-weight: 700; color: var(--text-secondary, #475569); }
.ih-req-name { font-size: 13.5px; font-weight: 600; color: var(--text-primary, #0F172A); }
.ih-req-when { font-size: 11.5px; color: var(--text-tertiary, #94A3B8); margin-top: 2px; }

.ih-status { padding: 2px 9px; border-radius: 99px; font-size: 10.5px; font-weight: 700; text-transform: uppercase; letter-spacing: .04em; }
.ih-status.completed { background: #D1FAE5; color: #065F46; }
.ih-status.cancelled { background: #F1F5F9; color: #475569; }
.ih-status.matched, .ih-status.accepted { background: #DBEAFE; color: #1E40AF; }
.ih-status.pending, .ih-status.broadcasting { background: #FEF3C7; color: #92400E; }

.ih-empty { padding: 22px 4px; font-size: 13.5px; line-height: 1.55; color: var(--text-tertiary, #94A3B8); }

/* ---- Notice (no address, etc.) ---- */
.ih-notice {
    display: flex; gap: 11px; padding: 14px 16px;
    border: 1px solid #FDE68A; background: #FFFBEB; border-radius: 11px;
    font-size: 13.5px; line-height: 1.5; color: #92400E;
}
.ih-notice svg { flex-shrink: 0; margin-top: 2px; }
.ih-notice a { color: #92400E; font-weight: 700; text-decoration: underline; }

/* ============================================================
   Tracking
   ============================================================ */
.ih-track-top { display: flex; align-items: center; justify-content: space-between; gap: 14px; padding: 24px 0 18px; }
.ih-back { display: inline-flex; align-items: center; gap: 7px; font-size: 13.5px; font-weight: 600; color: var(--text-secondary, #475569); }
.ih-back:hover { color: var(--primary, #2563EB); }
.ih-ref {
    font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
    font-size: 12px; font-weight: 700; padding: 5px 10px;
    background: #F1F5F9; border-radius: 7px; color: var(--text-secondary, #475569);
}

/* Status banner: a left rule in the state colour instead of a full-bleed
   gradient. Reads as status, not as an emergency broadcast. */
.ih-banner {
    display: flex; gap: 13px; align-items: flex-start;
    padding: 16px 18px; margin-bottom: 18px;
    background: #fff; border: 1px solid var(--ih-line);
    border-left: 3px solid var(--text-tertiary, #94A3B8);
    border-radius: 12px;
}
.ih-banner-t { font-size: 15px; font-weight: 700; color: var(--text-primary, #0F172A); }
.ih-banner-d { font-size: 13.5px; line-height: 1.5; color: var(--text-secondary, #475569); margin-top: 3px; }
.ih-banner svg { flex-shrink: 0; margin-top: 2px; }
.ih-banner.is-searching { border-left-color: #B45309; }
.ih-banner.is-searching svg { color: #B45309; }
.ih-banner.is-enroute { border-left-color: var(--primary, #2563EB); }
.ih-banner.is-enroute svg { color: var(--primary, #2563EB); }
.ih-banner.is-done { border-left-color: #047857; }
.ih-banner.is-done svg { color: #047857; }
.ih-banner.is-off { border-left-color: #94A3B8; }
.ih-banner.is-off svg { color: #94A3B8; }
.ih-eta { margin-left: auto; font-size: 13px; font-weight: 700; color: var(--text-primary, #0F172A); white-space: nowrap; }

.ih-track-grid { display: grid; grid-template-columns: minmax(0, 2fr) 1fr; gap: 20px; padding-bottom: 56px; }

.ih-rows { margin-top: 6px; }
.ih-row {
    display: flex; align-items: center; justify-content: space-between; gap: 14px;
    padding: 11px 0; border-bottom: 1px solid var(--ih-line); font-size: 14px;
}
.ih-row:last-child { border-bottom: none; }
.ih-row-k { color: var(--text-tertiary, #94A3B8); font-size: 13px; }
.ih-row-v { font-weight: 600; color: var(--text-primary, #0F172A); font-variant-numeric: tabular-nums; }
.ih-row-v.total { font-size: 16px; font-weight: 800; }

.ih-quote { padding: 12px 14px; background: #F8FAFC; border-radius: 10px; font-size: 13.5px; line-height: 1.55; color: var(--text-secondary, #475569); margin-top: 8px; }

.ih-pro-head { display: flex; align-items: center; gap: 13px; }
.ih-pro-avatar {
    width: 48px; height: 48px; border-radius: 50%; flex-shrink: 0;
    background: #334155; color: #fff;
    display: flex; align-items: center; justify-content: center;
    font-size: 19px; font-weight: 700;
}
.ih-pro-name { font-size: 15px; font-weight: 700; color: var(--text-primary, #0F172A); }
.ih-pro-biz { font-size: 12.5px; color: var(--text-tertiary, #94A3B8); }
.ih-pro-rating { display: inline-flex; align-items: center; gap: 5px; margin-top: 10px; font-size: 13px; font-weight: 600; color: var(--text-secondary, #475569); font-variant-numeric: tabular-nums; }
.ih-pro-rating svg { color: #D97706; }
.ih-call {
    display: flex; align-items: center; justify-content: center; gap: 8px;
    width: 100%; margin-top: 14px; padding: 11px 16px;
    background: var(--primary, #2563EB); color: #fff;
    border-radius: 10px; font-size: 14px; font-weight: 700;
}
.ih-call:hover { background: var(--primary-hover, #1D4ED8); }
.ih-phone { text-align: center; margin-top: 7px; font-size: 12px; color: var(--text-tertiary, #94A3B8); }

.ih-cancel {
    margin-top: 18px; padding: 9px 15px;
    background: #fff; border: 1px solid var(--ih-line); border-radius: 9px;
    font: inherit; font-size: 13px; font-weight: 600; color: #B91C1C; cursor: pointer;
}
.ih-cancel:hover { border-color: #FCA5A5; background: #FEF2F2; }

@media (max-width: 900px) {
    .ih-grid { grid-template-columns: 1fr; }
    .ih-track-grid { grid-template-columns: 1fr; }
    .ih-side { position: static; }
    .ih-services { grid-template-columns: repeat(2, 1fr); }
}
@media (max-width: 560px) {
    .ih-wrap { padding: 0 16px; }
    .ih-head { padding: 26px 0 20px; }
    .ih-card { padding: 18px 16px; }
    .ih-steps { grid-template-columns: 1fr; gap: 14px; }
}